Operational Risks And Operations Management Project Management (PM) Overview
• What is PM?
Why projects go wrong
The Technical Stuff – Part One
Project goals and kickoff
Project life cycle
Project methodology
• Planning and scheduling

The Technical Stuff – Part Two
• Work breakdown structure
• Estimating and scheduling resources
• Floats and critical paths
• Scheduling methods (GANTT and PERT)
• Defining the project team Tracking project activities
• Closing out projects

Commitment-Based Project Management
What is CBPM?
• Translating project goals into personal commitments
• PM Software
• Introduction to common PM software
• Documentation, Reporting, Risks And Scope
• Risk management
• Scope management
• Reporting and communication
• Project audit/review
• Post-implementation reviews

It’s All About People
• Project manager’s role
• Project leadership and management Defining the project team
• Generating buy-in
• Personality profiling
• Running effective project meetings
• Communications
• Negotiations and Reporting Facilitation

In this session, we will review all the key aspects of knowledge that a project manager must have.
• Work Breakdown Structures
• Review of the techniques and types of WBS in projects.
• Estimating and Scheduling / Floats and Critical Paths Gantts, PERTS and other techniques, Critical
• Paths and Network diagrams examined.
• Projects and Organizations — Part I
• How does an organizational structure interact with project management frameworks and delivery?
• What is the best way to optimize your surrounding structure to ensure greater project output success.
• Why Projects Can Go Wrong
• Some anecdotes and lessons learned.

• Projects and Organizations — Part II
• How does an organizational structure interact with project management frameworks and delivery?
• What is the best way to optimize your surrounding structure to ensure greater project output success.
• Communications Management
• Project Management Communications, how to plan and successfully roll out your communication’s strategy.
• People Management & Leadership
• How do you interact with your team? Master the art of managing your team throughout your project cycles.
• In this session you will learn project related leadership, conflict resolution, motivation, delegation, and counseling.
• Stakeholder Management
• Who are your project’s stakeholders?
• Introducing the key concepts behind efficient stakeholder management.

Quality Management
• What is quality and how is it quantified?
• Learn how to plan for high quality outputs.
• Financial Management
• Financial management and planning for projects.
• How does high finance adapt to the day-to-day rollout of your projects.
• Break-Even Analysis and Earned-Value Analysis.
• Issue and Risk Management
• Risks and Issues, how do they differ?
• How can you foresee and plan for their eventualities.
• Learn how to correlate risk and opportunity costs, calibrate your issues, and manage them.
• Cost Management
• Cost estimating and cost planning, budgeting and tracking.
• We will also review financial formulas.
• Change Control
• Identifying, understanding, controlling and managing changes to your project.
• Technologies
Review of some of the applicable technologies
available to support you and your project managers.

• Change, Conflict and Negotiation
• Preparing and executing a negotiation strategy for your project.
• What do you know about the other party, how are you going to leverage your situation.
• The Changing Environment of Management Social factors, inequality, environmental factors, legal and economic factors.
• Decision Making and Creative Problem Solving Decision making and uncertainty, information processing, behaviors and types of decisions, creativity and problem solving.
• International Management and Cross Cultural Competencies
• International success, cultural awareness,
• diversity, comparative management techniques, organizational theory, cross cultural training.
• Closing out your project
• Close your project and build a body of knowledge.
• This session will cover the methodology behind closing your project and how you can leverage off the acquired intellectual property for subsequent ones.
• Post Implementation Reviews
• When, why should you carry out a project review.
• Learn about the four-stage approach to project review and recovery.
• Review, Course Summary and Close
• Completion of Project Work/Final Examinations